Remote work: Customer Success (eCommerce)

Remote job position: Customer Success (eCommerce)

Doubledot Media is a New Zealand-based company creating online tools and training for people looking to start their own online businesses. WeĆ¢€™re based in Christchurch, but the majority of our team work remotely from various places around the world.We have a part-time (weekend hours) customer success position available to work with our SaleHoo customers.[]( is a carefully curated directory of over 8,000 wholesale and dropship suppliers. Our customers use our directory as a safer and easier way to find suppliers for goods to sell on eBay, Amazon or in their own eCommerce store.Our new customer support representative will play a vital role in answering customer queries, providing guidance (and sometimes a little common sense) and generally making sure our members receive all the help and care we can give them.We're looking for someone with great (written) people skills, a fair amount of cleverness, the ability to Get Things Done, and a genuine desire to help the good people of the internet succeed.**Neat things about working with us:*** Work from home (or from our Christchurch office)* Relaxed, ego-free, family-friendly work culture* Need a few more reasons? [Read what current and former staff have to say]( you'd like to come work in our Christchurch office in Ferrymead, you also get:*** Weekly Friday BBQ (or sushiBQ, or ThaiBQ)* Novelty coffee mugs* An extremely comfortable chair* Tap dancing seagulls

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