Remote work: Customer Success Engineer

Remote job position: Customer Success Engineer

We’re looking for someone who can guide our customers through our platform, using their technical savvy to help campaigns on Raisely succeed. That means everything from brainstorming how the platform can be best used for a campaign, to mapping out possible API integrations and coding out specialised customisations and API integrations. You will work through our customer support channels, run demos, work closely with our product engineers, write documentation for our support hub and build personal relationships with each organisation using our product.This is a full-time, permanent role. **BENEFITS**We hope you’re excited by our unique product offering, our team and what we’re trying to achieve. But, to sweeten the deal, we offer these great benefits:💵 **Salary** – We try to pay above-average salaries, adjusted for where you live and your experience. This role pays AU$75,000 a year (including super for Australian employees). 📈 **Ownership** – We’re focussed on building Raisely as a team, so we’ll offer you the chance to be a part-owner of the company with our Employee Share Scheme.💻 **Technology** – We’ll get you an Apple laptop and screen when you start.✈️ **Retreats** – Every year we fly you somewhere pretty (generally in Australia) for our company retreats.🗺 **Annual Leave** – Everyone gets 4 weeks paid leave plus generous sick and compassionate leave.🌴 **Work remotely** – We’re a remote-first company, you should work wherever you’re happiest. We already have co-working spaces in Melbourne and Sydney if you want to join us there, or we can help cover one in your own town. You’ve got this far!

More info: